At 3:30 P.m sharp Chet arrived at the door of the personnel director of. Grover industries for his interview the secretary led him into the office introduced him to miles Bedding ton
sit down Bedding ton said and well get started Well I’ve Looked over your resume and now i have just a few questions How did you get interested is. Grover industries our student Placement office said you wear hiring and for what kind for a position do you thing you would be most suited?
One where i could us my skills
what skills do you have to offer our company that would make you a good hire for use Well I’am hard worker are you familiar with our major products?
not really I haven’t had time yet to look you up i see Well how do you know that you could be helpful to us?
Well because I work really hard in business?
Um let’s see well I sold magazines for my high school and my sister in law owns her own business and I hear her talking about it a lot OK, what do you see as some of your major skills?
I told you I can work really hard!
Well chet companies are impressed by hard workers We,re talking to other applicants of course so I’ll be in touch when chet got home. Tanya asked how did the interview go?
Great Chet replied Mr. bedding ton was impressed by the fact that i am a hard worker
What do you think Chet’s chances are for the job? Although interviewing for a job is often a traumatic experience, especially for those who are going through it for the first time, applicants for nearly every position in nearly any field will go through at least one interview, and possibly several. At its worst, an interview can be a waste of time for everyone; at its best, an interview can reveal vital information about an applicant as well as enable the applicant to judge the suitability of the position, the company, and the tasks to be performed.
A skillfully conducted interview can help interviewers determine the applicant’s specific abilities, ambitions, energy, ability to communicate, knowledge and intelligence, and integrity. Moreover, it can help the interviewee show his or her strengths in these same areas.
The job interview is a special type of interpersonal situation with specific demands. Let’s consider some of the procedures and methods an interviewee can use in taking part in an interview as well as those used by an.interviewer in conducting an interview
Responsibilities of the Job Applicant
Interviews are an important part of the process of seeking employment. Even for part-time and temporary jobs, you will benefit if you approach the interviewing process seriously and systematically. There is no point in applying for positions that are obviously outside your area of expertise. t may seem a good idea interviewing experience, but you are wasting your time and the interviewer’spas have no .tenon of taking or for which you are not qualified.
When you are granted an employment interview r remember that all you ha Recall from cur discussion of self presentation in how much your nonverbal behavior contributes to the impression you make. You want to show yourself in the best possible light. Take care with your appearance; if you want a particular job, dress in a way that is acceptable to the person or organization that may-or may not-hire you.
Preparing for the Interview
Of course you will want to be fully prepared for the interview. Two important tasks you must complete before the interview itself are writing a cover letter and preparing a resume. The goal of the resume (and cover letter) is to “sell yourself and get an interview” (Schmidt & Conway, 1999, p. 92
Write a cover letter
The cover letter is a short, well-written letter expressing your interest in a particular position. Always address the letter to the person with the authority to hire you (and not, for example, to the personnel department). If
you do not already have the appropriate person’s name, you can probably get it by telephoning the company. Because you are trying to stimulate the reader’s interest in you, make sure that your cover letter does not read like a form letter. The cover letter should include the following elements: where and how you found out about the position, your reason for being interested in this company, your main skills and accomplishments (summary of a few key points), how you fit the requirements for the job, items of special interest about you that would relate to . your potential for the job, and a request for an interview. The letter should be one page or less. You should always include a resume with the letter.
Include a resume
The resume, a summary of your skills and accomplishments, is your Silent sales representative” (Stewart & Cash, 2000, p. 274). • Although there-is no universal format for resume writing, there is some agreement on what should be included and excluded. In writing your resume, include the following information cast in a form that increases the likelihood of your being asked to an interview
1. Contact information: Your name, address, and telephone numbers at which you can be reached. (Always)
2. Job objective: A one-sentence objective focusing on your specific area(s) of expertise. (Important fat full-time career positions)
3. Employment history: Paid and non paid experiences beginning with the most recent. Be sure to give employment dates and briefly list important duties and accomplishments.
4..Education: Schools attended, degree completed or expected, date of completion, with focus on courses that are most directly related to the job.
5. Military experience: Include rank and service and achievements, skills, abilities, and discharge status.
6. Relevant professional certifications and affiliations: Memberships, offices held.
7. Community activities: Community service organizations, clubs, and so forth, including offices and dates
8. Special skills: Fluency in foreign languages, computer expertise.
9. Interests and activities: Only those that are related to your objective.
10. References: People who know your work, your capabilities, and your character who will vouch for you. Include only a statement that references are available on request.
Notice that the list does not include such personal information as height, weight, age, sex, marital status, health, race, religion, or political affiliation, nor does it include any reference to salary. Although you need not include references, you-should already have the permission of people whom you will use as references. In addition, you should consider what format your resume will follow: how wide your margins will be, how elements will be spaced and indented, and so on. The “resume should be no more than three pages. For traditional college students,
one or the pages should be your goal. Moreover, the resume should be neat, carefully proofread ;o be error free, and reproduced on good quality paper. Try to look your resume from the employer’s point of view, What you have to presenter aha can help the employer solve problems? Think in terms of what the com needs, and present only your skills and accomplishments that show you can do the job. important, be tactful bur truthful in what you present. You overemphasize your strengths, but avoid exaggerating facts, a procedure that is both deceptive and unethical. Figure 9.1 shows a sample cover letter, and Figure 9.2 shows a sample resume of a person who has just graduated from college
Electronic Cover Letters and Resume
Electronic cover letters and resumes are those that are sent online ..Electronic resumes have become quite popular with employers and job seekers. For example, from 1995 to 1999 the percentage of the resumes that were received electronically by Microsoft increased from 5% to 50% (Crisco, 2000, p. 2). Employers like electronic resumes because they then can sift through large numbers looking only for particular qualifications or characteristics . Candidates like electronic resumes because they can send essentially the same materials online, saving time and money.
Although electronic cover letters and resumes contain the same content, they may differ is several ways (Schmidt & Conway, 1999, pp. 98-99). Many of the
differences take into account the fact that they will be scanned electronically. Thus, it is wise to avoid such things as boldface, italics, and bullet points because they will “only confuse computerized word searches or interfere with the scanning process” (p. 98). The most important thing to remember for a Annabelle or email resume is to keep the format simple. For instance, the sample resume in is more likely to work electronically if the material in the right column (address, phone, email) were moved to a position under the name and flush left. Likewise, indented material cane moved to flush left, perhaps with a space after each title.
There are three kinds of electronic resumes: the paper resume that becomes an electronic version when it is scanned into a computer; an ASCII text email able version generic computer file that you create especially to send through cyberspace); and a multimedia resume that is given a home page at a fixed location on the.Internet for anyone to visit (Crisco, 2000, p. 2).
scanned resume can be attached to an email and sent directly to a company’s recruiters over- the Internet. If you already have a paper resume, scanning allows you to send the resume without reaping it. A resume that has been prepared, saved; and sent as a generic ASCII text file has the advantage of being able to be read by anyone regardless of the word processing software he or she is using (Crisco, 2000, p. 3). Such a document can be sent as a file to company recruiters or posted to the home page of a company, a job bank, or a newsgroup, Finally, when you post your resume on a home page, you have dramatically increased the likelihood that someone seeking employees with your qualifications will see your resume and inquire about your interest in their company.
Interviews arc. the company:’ to decide whom to hire. During the interview, the interviewer assesses candidates to determine whether they have the skills and abilities needed for the job. More important, during the interview, judgments about the candidate’s personality and motivation are made. Here are some guidelines to help you prepare for the interview
1. Do your homework. Learn about the companions services, products, ownership, and financial health. Knowing about a company shows your interest in that company and will usually impress the interviewer. Moreover, you will be in a better position to discuss how you can contribute to the company’s mission.
2. Rehearse the interview. For most of us, job interviews are at least somewhat stressful. To help prepare yourself so that you can perform at your best, it is a good idea to practice interviewing. First,.try to anticipate some of the questions you will be asked had craft thoughtful answers. You might even try
4. Be prompt at arriving. The interview is the company’s first exposure to your work behavior. If.you are late for such an important event, the interviewer will conclude that you are likely to be late for work. Give yourself extra time in travel to cover any possible traffic problems. Plan to arrive fifteen or twenty minutes before your appointment.
5. at the interviewer, and listen actively. Remember that your nonverbal communication tells c lot about you. Company representatives are
likely to consider eye’contact and posture as clues to your self-confidence
6. Give yourself time to think before answering a question. If the interviewer . asks you a quest& that you had not anticipated, give yourself time to think before you answer. It is better to pause and appear thoughtful than to give a hasty answer that may cost you the job. If you do not understand the question, paraphrase it before you attempt to answer.
7. Ask questions about the type of work you well be doing. The interview is your chance to find out if you would enjoy working for this company. You might ask the interviewer to describe a typical workday for the person who will get the job. If the interview is conducted at the company offices, you mi ht ask to see where you would be working. In this way, you prepare yourself to know how you will respond to a job offer.
8. Show enthusiasm for the job. If you are not enthusiastic during an interview, the interviewer is likely to reason that you may not be the person for the job. Employers look for and expect applicants to look and sound interested.
9. Do-not engage in long discussions on salary. The time to discuss salary is when the job is offered. If the company representative tries to pin you down, ask, “What do you normally pay someone with my experience and education for this level position?” Such a question enables you to get an of what the salary will be without committing yourself to a figure first.
10. Do not harp on benefits. Again, detailed discussions about benefits are more appropriate after the company has made you an offer.